604.824.5848

Veterinary Referrals for Pets

If you are a pet owner referred to our team by your veterinarian, welcome! We are happy to share and collaborate with our colleagues to help all cherished pets here in our community. Feel free to call us at 604-824-5848 if you have any questions about your pet’s upcoming appointment or procedure at Cottonwood Veterinary Clinic.

What should I bring with me to my pet’s consultation?

Your primary vet would have already forwarded us all of your pet’s information and medical records. Unless they have instructed you otherwise, all you have to do is show up with your furry friend!

What can I expect during a visit at your clinic?

Rest assured that we treat your pet as if they were our own patient. After your consultation with one of our veterinarians, a client care coordinator will provide you with further information on anything else you need to care for your pet. Then, our receptionist will take care of billing and scheduling follow-up appointments.

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Last updated: April 5, 2021

Dear Clients,

With recent changes to restrictions on businesses, we are pleased to advise that effective May 25, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.

1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY This includes vaccines, wellness exams, blood work, spays and neuters, dental services, and more!

2. SAFETY MEASURES TO KEEP EVERYONE SAFE

  • Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
  • Continue the use of credit cards as the preferred payment method.
  • Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
  • 3. ONLINE CONSULTATIONS ARE AVAILABLE If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

    4. OPERATING HOURS We are OPEN with the following hours:
    Monday to Friday: 8:00 am - 5:30 pm
    Saturday: 9:00 am - 5 pm
    Sunday: Closed

    5. NEW PET OWNERS Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.

    Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

    - The team at Cottonwood Veterinary Clinic