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604.824.5848

Mission Statement

We believe in practicing high-quality evidence-based veterinary medicine and surgery in a collaborative and friendly environment.

We aim to educate our clients on animal care and ownership, including raising their public health awareness. We believe in creating a partnership with our clients which focuses on their pet’s health and nurturing the human-animal bond. We strive to exceed our clients’ expectation, treat them with respect and honesty. To treat their pets with respect and provide them with treatment and environment that are free from fear.

We treat our staff with respect and value their contribution. We train and inspire them to grow in their career.

VISION STATEMENT

Consistently delivering the highest quality of veterinary medicine and the most appropriate medical solutions for our clients and patients, one interaction at a time.

CORE VALUES

  1. Integrity:
    We are truthful and honest in what we do. We build trust through responsible actions. We strive to do the right thing, guided by the veterinary medical ethics, when we are faced with difficult decisions and hard choices even in the face of adversity.
  2. Accountability:
    Each of us is responsible for our words, our actions, and our result.
  3. Excellence:
    We strive to excel in what we do daily. In practicing high quality veterinary medicine and in providing patient care and client service.
  4. Collaborative:
    We work together, as a team, to accomplish our goals. We share cases and work load. We focus on what we can achieve together. We help each other and are not shy to ask for help. We listen to each other and welcome each other’s feedback. We strive for a fun, encouraging, friendly, and positive work environment.
  5. Growth:
    We embrace challenges. We learn from mistakes. There is always room for improvement and we strive to improve ourselves in our daily activity. We encourage continuous learning.